Southern States - Kerala-Thiruvananthapuram   

Touch screen system at Railway station opened

By Our Staff Reporter

THIRUVANANTHAPURAM Nov. 8. A Rs. 2 lakh Touch Screen Reservation kiosk, set up by the Railways, to provide easy real time access to information about reservation availability to passengers, was commissioned at the Central Railway Station at Thampanoor today.

The user-friendly kiosk, sponsored by the State Bank of India and set up close to the information centre located on the side of the main entrance of the station, was inaugurated by the general manager of the Southern Railway, V. Anand.

Passengers can know the status of the reservation as well as the availability of the reserved accommodation in all trains through the system. According to the Railways, more facilities will be provided through the system in the coming days.

The passengers can enter the key number on the numeric touch pad on the screen by gently touching it. On entering the Passenger Name Record (PNR) number and touching the display button, the current status of the railway ticket is displayed instantly on the screen.

For ascertaining the availability of seats on a particular train, the train number and date of journey should be keyed into the system by touch. Once the information has been entered, the details of availability of seats and berths will be obtained on touching the display button.

The kiosk reduces the waiting time at the reservation counters, by giving quick information about the availability of accommodation and the current status of ticket.

A similar kiosk has already been set up at Ernakulam. The facility is to be extended to major Railway stations in the Thiruvananthapuram Division, according to the Railways.

The commissioning of the touch screen kiosk comes close on the heels of the setting up a platform ticket vending machine in the Central station with support of the State Bank of India.

The divisional railway manager, K. K. Srivastava, the additional divisional railway manager, Sujatha Jayaraj, top officials of the Railways and the general manager of State Bank of India, Radha Unni, were among those present at today's function.

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