Southern States - Andhra Pradesh-Hyderabad   

Need for more interaction between RTC, commuters stressed

By Our Staff Reporter

HYDERABAD NOV. 8. The need for greater cooperation between officials of the AP State Road Transport Corporation (APSRTC) and commuters and in turn, greater patronage of RTC buses by the latter was underscored by the Regional Manager (Hyderabad City Region), C. Panduranga Murthy.

He was addressing commuters and RTC officials at an interactive session, `Passenger Transport Services of APSRTC in Twin Cities: People's Cooperation', organised by Public Relations Society of India (PRSI), city chapter. Mr. Murthy made a power point presentation, detailing operations of the city region. He said everyday, 2,652 buses belonging to 21 depots and falling under the supervisory control of four divisions in the Hyderabad City Region, made over 36,000 trips transporting roughly 28-lakh passengers.

Mr. Murthy interacted with over a 100 regular passengers and answered pre-registered queries from people, mostly representatives of residents welfare associations. To requests for more buses from residents in the outlying areas, Mr. Murthy said unless the preliminary survey found that it would be viable to press an additional bus into service, it would not be possible. He said the corporation was trying to impress upon drivers the need for improving their punctuality. On the question of courteous behaviour, he said it was being told to the driver and conductor that they needed to be passenger friendly. Anyone who faced a problem could call the RTC's Call Centre on 23443320 and report.

Earlier, the PRSI Chairman, N. L. Narasimha Rao, welcomed the gathering. He said the PRSI was in the process of arranging interactive sessions with every civic department. People should come forward and utilise such sessions, he said. Among others who attended were the PRSI secretary, Mumtaz Fathima, and the convener, A. Ranga Rao.

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