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By Our Staff Reporter
The company had also started a call centre in Bangalore to offer customers `countrywide multi-lingual technical support', a senior company official said at a function on Tuesday to mark the third anniversary of the company's computer factory in Pondicherry. Anil K. Jain, General Manager, Personal Computing Business, said the new laptops would increase the company's contribution to growing the Indian hardware market. Sold under the company's `LittleGenius' brand of computers, the notebook computer would combine desirable features of a desktop, with the convenience of mobility, Mr. Jain said. Rajesh Nag, the head of the factory said the company used an in-house integrated manufacturing aided system (IMAS) to track a computer. The plant, built on a 9-acre plot on the outskirts of Pondicherry, also made Wipro Infotech's other two computers servers and desktops. It was equipped to make a thousand computers a year, on two shifts, said Neeraj Jaitely, General Manager, Business Development. At present, it ran one shift making 500 computers, including notebooks, he said.
Hardware push
Earlier, speaking at the function, Vinnie Mehta, President, Manufacturers' Association of IT, said incentives on a par with what was extended to the software industry would have to be given to the hardware sector, to give it a push.
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