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Prudential partners Wipro
MUMBAI: Wipro has informed the Bombay Stock Exchange that Prudential U.K. has selected Wipro as a strategic IT partner to complete a large customer services transformation project. According to the company, this project will help improve customer service levels and reduce its cost of customer services operations significantly and quickly. The system will enable Prudential customer service agents to have a consolidated view of the customer and quickly conclude a significantly larger number of transactions.
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