The Hindu : Tamil Nadu News : Tata Teleservices to expand base in State

Online edition of India's National Newspaper
Wednesday, Apr 28, 2004

Tamil Nadu

Tamil Nadu

Tata Teleservices to expand base in State

By Our Special Correspondent

CHENNAI, APRIL 27. In its Rs. 1,100-crore investment plan, the Tata Teleservices Limited will cover 145 towns in the Tamil Nadu circle by March next.

Addressing a press conference, the deputy chief operating officer, M.A. Madhusudan, said the company had already invested Rs. 820 crores and by the end of the current financial year, it would put in the remainder.

With a subscriber base of 1.7 lakh mobile connections and a capacity of 2.2 lakhs, the company would use the CDMA technology for creating one million Direct Exchange Lines.

To improve customer care, the company proposed to set up a call centre in Hyderabad to cover Tamil Nadu, Andhra Pradesh and Karnataka.

Apart from network expansion, the company was focussing on product enhancement. A Memorandum of Understanding was signed with QUALCOMM for using its Brew Chat solution to offer push-to-talk services, which would be introduced in the country for the first time, said Mr. Madhusudan.

The Brew solution would enable Tata Indicom customers to download games, ring tones, communication, e-mail and business focussed applications as well as access location-based services over the air.

Tata Teleservices, which offered its services under the Tata Indicom brand and launched its services in Tamil Nadu in November 2002, now serves 1.7 lakh customers across eight towns in the State.

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