Andhra Pradesh - Hyderabad   

Transaction blues at RTA office

By Our Staff Reporter

HYDERABAD, SEPT. 7. A small slip on the part of officials concerned is putting people to inconvenience at the Road Transport Authority (RTA) office in Khairatabad. With none to monitor the issue of receipts after submission of documents for registration of new vehicles, people are landing in trouble with the counterfoils going missing.

Classic case

The case in point is that of a Chartered Accountant, M. Ramakrishna, who has been running from pillar to post to get his vehicle's Registration Certificate (RC) book, as someone had taken away the `transaction receipt' and collected the vehicle documents by producing the same.

He submitted the relevant documents to authorities on September 1. As there was heavy rush at the counter, he was asked to collect the receipt in the evening. The next day, his receipt was not found. But, official could only find a voucher to be issued to another person with the same name, but this was meant only for procuring a No Objection Certificate (NOC). The next day, Mr. Ramakrishna did manage to get a duplicate receipt for getting his registration certificate. But by then the RC book pertaining to him was already collected by someone after producing the relevant receipt. It took another day for officials to inform Mr. Ramakrishna that his RC book was taken away by somebody. The only other option left for him, officials suggested, was that he should pay Rs. 425 to get a duplicate RC book. But he refused to pay contending that it was the mistake of officials to have given away his documents to someone else.

Official's promise

On Tuesday, too, one could see bundles of receipts lying on the table at the submission counter. When this was brought to the notice of the Joint Commissioner, C.L.N. Gandhi, he maintained that the problem would be solved soon.

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