The Hindu : Kerala News : Palakkad to be first IT-enabled district headquarters in country

Online edition of India's National Newspaper
Thursday, Oct 07, 2004

Kerala

Kerala

Palakkad to be first IT-enabled district headquarters in country

By Our Staff Reporter

PALAKKAD, OCT. 6. Palakkad, known as the granary of Kerala, will be declared the first IT-enabled district headquarters in the country by the Chief Minister, Oommen Chandy, on October 26.

The work for the total computerisation of the Collectorate, under the Modernising Government Programme, began in May last year after the Government accorded sanction for the project. Titled `DC Suite' it envisages an integrated set of application covering all areas of work. The Collector, Sanjeev Kaushik, told The Hindu that Palakkad was the first among the 600 district headquarters in the country to utilise the benefits of Information Technology for its citizen service sector. The programme is aimed at making all services more accessible to the citizens.

The National Informatics Centre has developed the software for the project. It will have three layers with e-citizens at the top, Collectorate Internet in the middle and functional applications at the bottom.

Work structure modified

The work structure has been modified scientifically for the benefit of citizens. Information will be made available through multi-channel service delivery access points like touch screen kiosks, inter-active voice response system, SMS, service counters, e-mail and Internet kiosks.

Agencies such as FRIENDS, Akshaya Centres and Kudumbasree units will also become service delivery points, he said.

Mr. Kaushik said that with the total computerisation of the district administration, people would be able to track the status of a file or an application in the Collectorate from anywhere in the world.

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