The Hindu : Karnataka / Bangalore News : Getting a sale deed, a long process

Online edition of India's National Newspaper
Wednesday, Dec 08, 2004

Karnataka

Karnataka - Bangalore

Getting a sale deed, a long process

By Afshan Yasmeen

BANGALORE, DEC. 7. M. Bhaireshwara (name changed), a resident of Mallasandra near the Jnanabharati campus, had to visit the sub-registrar's office at Kengeri near Bangalore repeatedly for two days to get a sale deed for a site registered.

Mr. Bhaireshwara did not know that he was actually supposed to get the deed within half an hour on the same day of registration. At least that is what the State Government claimed when it computerised all the 202 sub-registrar's offices in the State last December.

A visit to the sub-registrar's office in Kengeri on Monday revealed that people are still made to wait for days to get a copy. "Though the process of registration is made much easier after computerisation, there is still a problem in getting copies the same day," Vanaja Bhagyalakshmi, who works at a photocopying shop near the sub-registrar's office there said.

Automation

After the automation of the offices though the Karnataka Valuation and e-Registration (Kaveri), the complete process of accepting documents, scrutinising them, payment of registration fees and affixing signatures of the parties has become easier. Though people still have to grease the palms of the staff there, the amounts have reduced.

A tiny camera records the face and a digital thumb impression records the thumbprint. While a digital scanner checks for the authenticity of the document, a computerised calculator crunches numbers to tell you the right fee for the property to be registered. All this is done in 15 to 20 minutes. But the delay is after that.

The sale deed copy has to be attested by the sub-registrar and numbered in the register. Then it has to be sent to the despatch section from where people can collect the copy. "But we never get the copy on the same day.

The time taken to send the document from the official's table to the despatch section is longer than the time taken to register the documents," an advocate, who assists people in the registration at the Kengeri office, said.

Justifying the delay, an official there said people should be happy that they did not have to wait for over a month to get the copy as before. "While in the manual system, around 100 documents could be registered, a computer can only handle 17 to 20. With real-estate prices on the rise in the city, buying and selling of property on the outskirts have increased drastically. Though we have several computers (each unit can handle around 20 documents), work is delayed because we do everything at one go unlike in the manual system," he explained.

Action promised

When contacted, the, Inspector-General of Stamps and Registration, C. Krishnappa, said such complaints had not come to his notice. "There can be delay in getting the copy sometimes because of power failure and computer break-downs. But if it is happening daily, then we will take it up seriously and set it right at the earliest," he said.

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