Sunday, Jan 09, 2005
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Advts: Classifieds | Employment | Obituary | New Delhi
By Our Staff Reporter
NEW DELHI, JAN. 8. The battle between the Sheila Dikshit Government and the Congress-ruled Municipal Corporation of Delhi has taken a new turn. The over-dominant bureaucracy and red tapism in the Delhi Government have held up the Corporation's ambitious plans to open citizens' services bureau (CSB) in all 134 wards of Delhi. Senior MCD officials are of the view that implementation of the plan would be a major step forward towards realisation of the dream of e-governance and bringing civic administration closer to the people. However, this process was being hampered and obstacles being created by the Delhi Government and a certain set of bureaucrats. As per the decision taken by the Delhi Government and the MCD last year, the CSBs were planned to be a single window facility that would have put an end to almost all the people's woes -- right from depositing water, electricity, telephone bills and property tax, to booking of parks, community centres and lodging of complaints. The CSBs were originally to be launched by the Delhi Chief Minister, Sheila Dikshit, on October 2 last year. However, because of `red tapism' and frequent "unnecessary queries'' posed by officials of the Delhi Government, the future of the entire project now seems to be uncertain. Insiders in the Information Technology Department of the Delhi Government said because of lack of consensus among various wings of the Government, the related file had been sent to Ms. Dikshit for discussion and approval. "This is mainly a clash of ego among officials of the Delhi Government and the MCD. Despite a decision taken at the highest level, these departments are unwilling to be a partner in a project that has been conceived and was being executed by the MCD," the official said. "This is the reason why we are being forced to put large number of queries to the MCD," the IT Department official said, conceding that there was a deliberate attempt to scuttle the project. Consequently, it is learnt that the latest communication from IT Department has put conditions both in infrastructure and data storing, which would not attract the private vendor and delay the entire project. "What could have been conveyed to the MCD in the initial stages, is being done now. For instance timing of the CSBs, its appearance from outside, parking space and location, all this are frivolous issues aimed at delaying the whole scheme for some strange reason," said a MCD official.It is understood that the MCD is already ready with as many as 54 of its CSB and the rest are likely to be ready by this month end. Officials in the civic body said given reluctance on the part of the various wings of the Delhi Government to work with them, it has now been decided to go ahead with the project.It is reliably learnt the Delhi Lieutenant-Governor, B.L. Joshi, has given his consent to inaugurate this ambitious project of the MCD by opening a CSB in Greater Kailash some time later this month.
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