Andhra Pradesh - Vijayawada   

Good response to RTA `TransPost'

G. Ravikiran

90 customers avail the service per day

VIJAYAWADA: The `TransPost' service, introduced by the Regional Transport Office in the city a few months ago, has found good patronage from the public.

As many as 90 customers per day are availing themselves of the new service, which is a good increase when compared to 20 to 30 customers in the initial days of its introduction.

The Deputy Transport Commissioner, S.A.V. Prasada Rao, told The Hindu on Thursday that the TransPost was serving its purpose with regard to reducing the interface between the public and the department. "The aim is to see that the customer need not visit RTA office a second time. One visit should be good enough to complete his transaction. Sitting at home, he would be having his documents delivered through TransPost," he added.

Developed into a self-sustaining and non-profit-making activity, TransPost would involve a customer to buy a cover subscribed `TransPost' from the RTA office. The cost of the cover would be Rs. 10. The filled-in application along with the cover should be submitted at the respective RTA counters. After processing, the RTA would send the documents to customer's residence by courier.

The DTC said the cover was customised by the department itself in order to prevent any problems in future and also to make sure that there would not be any discrepancy. A reputed courier company was selected for extending their services under TransPost.

Mr. Rao said if the documents got stuck in the process of delivery, the courier company would be held responsible for the lapse. The department would impose the costs of regeneration of the documents on the courier company and would see that the documents reached the customer without any hassle.

The TransPost covers would be sold along with the applications for services of the transport department at the counter concerned on the RTA premises from 10.30 a.m. to 2 p.m.

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