Karnataka - Bellary   

GESCOM consumers asked to send in complaints for redressal

Staff Correspondent

48 substations of 33 kV capacity set up at a cost of Rs. 140 crores to streamline power supply in five districts

BELLARY: G.M. Pastapur, chairman of Gulbarga Electricity Supply Co. Consumers' Grievance Redressal Forum, has appealed to the consumers to file their complaints at the forum's headquarters in Gulbarga to get their grievances redressed.

Addressing members of the Bellary District Chamber of Commerce and Industry here on Tuesday, Mr. Pastapur said that the consumers should file their complaint in a prescribed form along with relevant documents. If the consumers are not happy with the forum's decision, they can appeal before the one-man commission at the State-level, he said.

He said that the revision of power tariff was beyond the forum's jurisdiction.

Cordial relations

He also said that the forum was keen on ensuring a cordial relation between GESCOM and its consumers and had instructed the Managing Director and the Chief Engineer to organise many such meetings.

He said that authorities have been requested to announce power cuts in advance, install separate feeder lines in industrial areas, and provide the prescribed complaint form in Kannada.

K.M. Bakshi, member of the forum, said grievances could be redressed at the earliest, provided the consumers submit valid documents along with the complaint. K.N. Reddy, GESCOM Manager (Communication), spoke about the steps taken by the company to improve the power supply system.

He said that GESCOM had set up 48 substations of 33 kV capacity at a cost of Rs. 140 crores to streamline power supply in five districts coming under its jurisdiction.

He said that under the Accelerated Power Development and Reform programme, steps had been taken to improve the power supply system in Bidar, Gulbarga, and Raichur districts in the first phase, and Bellary and Koppal districts in the second phase.

Mr. Reddy said centres to receive complaints had been opened in all seven divisions.

M.S. Gopal, in-charge chief engineer, Bellary zone; M. Phaneendra Babu and Chandrashekar Choudhary, president and secretary of the chamber; Vasudev, Sudhakar, Timmareddy, Satyanarayan, Srinivas, and Nandi Basappa, participated in the discussion.

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GESCOM consumers asked to send in complaints for redressal

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