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Reader's Mail

Transco officialsinaccessible

In Vijaynagar colony there is no responsible officer at the Transco office to receive complaints. The stock reply of the telephone operator (23431200) is that the officer concerned is on the field. It is not known what the AE/supervisor does in the field from 10.30 a.m. to 5 p.m.

Should he not listen to the complaints of consumers and redress their grievances?

Office hours should be fixed and the availability of the officials should be exhibited on a board for the convenience of those who want to meet him.

G.K.Rao,

Vijaynagar Colony

Inspect condition

of manholes

The recent tragedy of a bank officer losing her life after falling into an open manhole seems to have had little impact on the authorities. The primary responsibility for maintenance of manholes is that of the Water Board while the MCH is legally responsible. To avoid accidents, the Water Board should inspect condition of manholes.

V. Venkata Ramanaiah,

Lingampally

Install boards to

warn vehicle users

Whenever it rains, city roads get flooded throwing traffic out of gear. Water enters into cars and two-wheeler vehicles are completely drowned in low-lying areas. The traffic police should set up indication boards at all such places to enable motorists to take diversions. In the event of heavy rain, they should prohibit movement of vehicles in flood prone areas and prevent mishaps and misery to light vehicle users.

T. Seshachalapathi,

Sainikpuri

Why this discrimination?

It was a shocking news for me that consumers who opted for BSNL's Sulabh scheme have no access to emergency services like 1912 (Electricity Department ) and 1916 (Water Works). Under the scheme, consumers pay full rent.

When contacted, the authorities informed me that since the above two numbers are toll free they are not accessible through Sulabh phones.

The facility should be extended to this group of subscribers immediately.

Mohammed Abdul Qayum,

Saidabad

Check air pollution

Air pollution has assumed alarming proportions. It has become a life threatening issue now. Motor vehicles are the single largest contributors of air pollution apart from the industrial outputs. Banning old cars and other vehicles that are more than 15 years old, stringent application of pollution checks are some of the measures which must be initiated to reduce air pollution. Public transport system and the proposed metro rail project should be expedited and at the same time the authorities should publicise the need for car-pooling.

D. Mohan Rao,

Hyderabad

Streetlights and

dog menace

In Vijaynagar colony, the streetlights are switched off between 4.30 a.m. and 5 a.m. when it is still dark. The bad condition of the roads and menace of stray dogs curtail the movement of residents. Even movement of vehicles is restricted as roads are narrow and have been dug up. It is suggested that the streetlights may be switched off at 5.30 a.m.

Arjun Rao,

Vijaynagar Colony

Vijaynagar Colony

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