BANGALORE: The high-end jobs in information technology service companies are going to people with both technical expertise and experience.

Those with a strong customer focus are preferred.

C. Mahalingam, senior vice-president (human resource), Symphony Services, says: "While recruiting, we not only focus on strong technical skills but also lay significant emphasis on individuals with the drive to take on the challenge of meeting customer requirements.

This directly helps the client speed up his time-to-market. We look for persons who believe in going the extra mile to delight clients.'' Symphony focuses on high-end product development services.

This makes it critical for it to recruit those with expertise in software engineering and deep domain knowledge in areas such as CRM, SCM, ERP and BI.

Training

Symphony invests a substantial percentage of its annual revenues in training and development. "We provide lots of opportunities for technical, domain, leadership, management and personality development," he says.

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