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GESCOM business plan outlines target areas for improvement

Special Correspondent

Five-year plan emphasises customer satisfaction and regulatory compliance


  • Plan focusses on increasing revenues, reducing costs, enhancing productivity
  • Improved energy auditing system proposed to reduce T&D losses
  • Meters to be installed at Bhagya Jyothi, Kutira Jyothi houses by March 2006

    GULBARGA: Gulbarga Electricity Supply Company (GESCOM) has set itself a target of reducing transmission and distribution losses by two per cent every year, according to the Business Plan 2006-10 framed by GESCOM to achieve overall improvement in service to consumers.

    Sources in GESCOM told The Hindu here on Thursday that GESCOM's vision is to emerge as one of the best electricity distribution companies in the country, and to realise this mission the company has drawn up a five-year strategy with emphasis on customer satisfaction, regulatory compliance, and meeting stakeholders' expectations through its expansion and modernisation plans.

    Sources said that the company is aiming at providing electricity to consumers at an affordable cost and has drawn up a detailed road map to achieve this objective. The plan focuses on increasing revenues, reducing costs, enhancing productivity of employees, and increasing customer satisfaction.

    The key aspect of the business plan is to increase metered sale of electricity by adding new consumers, fixing and replacing old meters, reducing supply outages and monitoring unmetered sales, reducing commercial losses through identification and regularisation of unauthorised installations, prevention of theft and category conversion. GESCOM has drawn up a detailed plan for reducing transmission and distribution losses through better repair and maintenance of equipment and upgradation of infrastructure.

    The improved energy auditing system proposed by GESCOM will reduce transmission and distribution losses considerably.

    Referring to the increase in the number of complaints about repairs to transformers leading to disruption in power supply, particularly in the villages, the business plan proposes to take up preventive maintenance of all transformers at least once a year. The sources said that the company has also set a target to reduce transformer failures from 20 per cent to 8 per cent by the end of 2010.

    On the measures initiated to reduce the transmission and distribution losses, the sources said that the number of urban feeders showing more than 10 per cent loss will be brought to nil by March 2007.

    Sources said that the revenue per employee will be increased by 3 per cent a year during the plan period. GESCOM also proposes to set up meters at all Bhagya Jyothi and Kutira Jyothi houses by March 2006.

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