Kerala - Kozhikode   

Kozhikode corporation plans to improve delivery of governance

Staff Reporter

To lay emphasis on e-governance, improve organisational set-up

Kozhikode: Municipal governance will soon undergo a sea change, if the city corporation goes ahead with its proposals in a master plan for the city.

Big plans have been mooted for improving delivery of governance, with emphasis on e-governance. Another is bettering the organisational set-up in various sections of the corporation office.

The corporation office has been partially computerised, with registration of births and deaths being recorded at kiosks set up in hospitals. Citizens can also use the touch-screen system in the office to get details of any pending matter without proceeding to the section concerned.

Officials said fresh e-governance initiatives included expanding the network in various applications.

This would include e-gov financial, a web-based computerised accounting system that implemented double-entry reforms postulated as part of urban reform in governance.

Other proposals in the category are e-gov property tax, e-gov public grievances and redressal, e-gov building sanction and e-gov annual planning and budgeting system.

Formulating procedures, policies and guidelines relating to civil works, capacity-building and training have been taken up under the master plan.

One of the suggestions is evolving a mechanism to permit every employee to take up at least two training programmes a year.

Restructuring the organisational set-up is another proposal. The general section should engage in preparing pay bills in a centralised way and maintaining service books of all contingent staff. The council section should focus on streamlining matters relating to pension applications.

The planning cell need to simply procedures on sanctioning schemes under the Kerala Development Project. Ward councillors have to ensure that distribution of monetary assistance to beneficiaries is done in a time-bound manner.

Regarding revenue department, the computer system deployed in the tax section has to be extended to different sections to achieve the desired results. Introduction of a fee for issuing various certificates, such as those for ownership and residence, will regulate the practice of submitting applications for same certificates more than once.

Another proposal is to computerise the distribution of pension and payment through bank.

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