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Sitel launches global delivery centre

Staff Correspondent

CHENNAI: Sitel India, a joint venture between the U.S.-based Sitel Corporation, a $1.2 billion BPO leader, and the Tata Group, has launched its global delivery centre at Chennai Citi Centre at an investment of Rs. 25 crore.

Addressing a press conference here on Wednesday, the Chief Executive Officer of the company, Safir Adeni, said the Chennai centre would provide contact centre and back-office services to clients in the BFSI (banking, financial services and insurance), telecom, ISP and technology verticals. He said Sitel had two centres in Mumbai and one in Hyderabad with a total employee strength of 3,000. The fourth centre in Chennai would have a headcount of 1,000.

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