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Taking IT to the rural populace

S. Prasad



UNDER RENOVATION: A dilapidated community hall being converted into a state-of-the-art call center at Channachandiram near Hosur. - Photo: N. Bashkaran

Hosur: In an attempt to ensure percolation of Information Technology (IT) to rural areas and rehabilitation of youth in Naxal-affected areas, a dilapidated building has been put into good use -- by establishing a state-of-the-art call centre-cum-Business Process Outsourcing unit at Channachandiram near here.

The community hall was only used as a godown for storing building materials. The objective of the project is to impart training and provide employment for Plus 2 educated rural unemployed youth in Krishnagiri.

The selected youth, already trained in basic computer operations, will be imparted on-the-job training focusing on the needs of the IT industry based in Bangalore. Depending on their communication skills the youth would be segregated into BPO and Call Centre for both voice and non-voice modules.

"They have to work really hard for three months to get absorbed in companies in Bangalore. While the forenoon session would be dedicated for training, the afternoon and night sessions would focus on commercial activities aimed at income generation. There are also plans to use it as an e-publishing centre during the night hours," Collector Santhosh Babu told The Hindu .

A total of 25 workstations have been procured from WIPRO, Bangalore, to commence the operations.

The ambience has been carefully designed to match that of any IT major.

It is said that major IT and ITES companies based in Bangalore have approached the district administration to sign an MoU for both voice and non-voice modules in the call centre.

Five top-notch companies have already been identified for a tie-up. IT Academy, Chennai, headed by Mr. Ashok Kumar, would facilitate the interaction between IT industries and the district administration.

The extension of the project to other taluks would depend on its success here, Mr. Babu added.

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