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New Delhi
Smriti Kak Ramachandran
NEW DELHI : The Central Industrial Security Force (CISF) personnel, that is all set to take over the task of securing the Delhi Metro, will be put through a training programme specially designed by the Delhi Metro Rail Corporation (DMRC).The DMRC, however, has insisted that it will not bear the financial implications of maintaining the posse of CISF personnel. It has agreed to only provide "basic infrastructure'' to the CISF, but has declined to shoulder the "recurrent costs'' involved in the upkeep of the force. The CISF personnel, who will in April take over the security of the Delhi Metro since it is considered very vulnerable to terror attacks, will be put through a training programme to be conducted jointly by the DMRC and the CISF, DMRC sources said. The training programme will focus on areas like customer care and interpersonal relations management. "The training would be conducted in batches for the personnel as soon as they are inducted. Refresher courses will also be carried out later to cover the entire force,'' said a senior official of the DMRC. "Since we are dealing with customers all the time, the CISF personnel will require some inputs on interpersonal relations and customer care. We will also have regular meetings to thrash out issues," the official said. Referring to the contentious issue of who will pay for the special security, the official said: "We will pay a one time sum of about Rs.15 crore and provide basic infrastructure like communication equipment and bunkers, which will be erected on DMRC land. But after that it will be the responsibility of the Home Ministry."
Retain
The official mentioned that the DMRC will retain the Metro Police and the private security guards who currently guard the Metro.
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