Kerala - Thiruvananthapuram   

Enhancing in-flight comforts

After wooing travellers with warm and friendly service, SriLankan Airlines now plans to provide more enhancements for the passengers travelling to various destinations. Enhancements being introduced range from expanded menus to toys for children and more entertainment options.

Among the changes are completely revamped menus on all South Indian sectors to which the airline operate. Passengers to Trichy and Thiruvananthapuram will find the cold snacks have been replaced with hot items. Ice cream, another favourite in India, is now served on Subcontinent flights and will shortly be introduced on West Asian and European sectors to which the airline operate. Head of Service Delivery Nigel O'Shea in a release said: "Improvements have been made on flights to each of our destinations." The improvements are tailored to meet customer preferences on each route.

Four types of giveaway packs for children are now carried on board, with different packs for 2-5 years, 5-8 years and 8-12 years and a baby pack for infants. All of the packs being provided to the children include toys, activity books and a SriLankan Airlines branded backpack.

Business Class passengers can now savour a range of additional items such as cold `canapes', hot savouries and `crudites' (vegetable dips), as well as the usual savouries with the bar service. Passengers on late night flights who prefer to rest rather than wait for the main meal to be served can request a light meal that has been introduced specifically for rapid serving.

S. Anil Radhakrishnan

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