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Servion inks agreement with Cisco

CHENNAI: Servion Global Solutions, a specialist in the customer interaction management (CIM) space, and Cisco, a provider of convergence products and technologies, have inked a strategic agreement to jointly deliver Internet Protocol-based unified communications solutions to enterprises globally. As a pre-requisite to this relationship, Servion has achieved accreditation as a Cisco Advanced Technology Partner, a certification that demonstrates its deep expertise in unified contact centre solutions (UCCE), says a release.

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