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Karnataka
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Bangalore
Staff Reporter
BANGALORE: Continental Airlines and Kingfisher Airlines on Thursday announced that they had entered into a comprehensive partnership for frequent flyer and airport lounge access reciprocity and future code-sharing, providing better service to customers who travel between India and the United States. Continental has been operating daily non-stop flights between Delhi and its New York hub, Newark Liberty International Airport, since 2005. The airline will launch daily non-stop flights between Mumbai and Newark Liberty on October 2, said a release from Kingfisher. Customer service
“We are proud to partner with Kingfisher, who shares our commitment to excellent customer service,” said Larry Kellner, Continental’s Chairman and Chief Executive Officer. Vijay Mallya, Chairman and CEO, Kingfisher Airlines Ltd., said: “The relationship will benefit the two airlines as well as our guests. We value our guests who have been loyal and what better way of expressing our gratitude than to offer them miles redemption on the international sectors with the help of Continental.” Beginning October 1, 2007, members of the two airlines’ frequent flyer programmes, Continental’s OnePass and Kingfisher’s King Club, will be able to earn and redeem miles on all flights operated by the other carrier. Reciprocal airport lounge access for eligible customers, including Continental BusinessFirst and Presidents Club members, will begin at this time. Code-sharing
By the end of the year, the carriers plan to begin code-sharing. Continental will place its code (CO*) on Kingfisher flights connecting to Continental’s daily flights between Delhi and New York and new service between Mumbai and New York. Customers travelling on connecting flights of Continental and Kingfisher will be able to have single check-in for all flights, including the issuance of electronic tickets, boarding passes and checked baggage to their final destination.
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