The Hindu : Tamil Nadu / Chennai News : BSNL launches e-recharge for prepaid customers

Online edition of India's National Newspaper
Saturday, Jul 14, 2007
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Tamil Nadu

Tamil Nadu - Chennai

BSNL launches e-recharge for prepaid customers

Special Correspondent

CHENNAI: BSNL Excel prepaid mobile subscribers need no longer scratch coupons to top up their accounts. The telecom provider will introduce on Monday an ‘e-recharge’ facility that would make the coupons redundant.

A press release issued by BSNL Chennai Telephones said subscribers could use the facility to get their accounts topped up at any of the franchise retail outlets or area service centres. The retailers and service centres will have an electronic account with BSNL and they would intimate the service provider the denominations of the recharge done by the customers. After making the payment, the customers will receive a message through the SMS confirming their top up.

A senior BSNL official said the scheme was beneficial for both franchises and customers. BSNL Chennai Telephones will shift its customer care centre from Alandur (6, New Street, Alandur) to its own premises on 40-E, CIPET Road, Thiru-vi-ka Industrial Estate in Guindy. The change will come into force on Monday. The customer relations officer can be contacted over the phone at 2250 1940.

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