The Hindu : Karnataka News : Grievance redressal centre for railway employees set up in Hubli division

Online edition of India's National Newspaper
Wednesday, Jul 18, 2007
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Karnataka

Karnataka

Grievance redressal centre for railway employees set up in Hubli division

Staff Correspondent

It will give details about staff service register, PF balance
Each staff will be given an identification number

HELP FOR STAFF: Praveen Kumar, General Manager, South Western Railway, unveiling a plaque to mark the inauguration of ‘Sampark’ in Hubli. Senior railway officials Rakesh Vatash and R. Bhaskaran are seen.

HUBLI: Staff Information and Grievance Redressal Centre of the Indian Railways, “Sampark”, was inaugurated here on Monday.

Praveen Kumar, General Manager, South Western Railway, unveiled a plaque and performed a puja to mark the inauguration.

Senior officials of South Western Railway S. Balakrishna, R. Bhaskaran, D.G. Diwate, S.K. Behara, K. Raghuraman, P.K. Thaware, Vijay Meshram, L.V.S.S. Patrudu and others were present.

Giving details about “Sampark”, Rakesh Vatash, Divisional Railway Manager, Hubli, said that it would give information about employees’ service register, Provident Fund balance through SMS and Interactive Voice Response System (IVRS), vacancy position, seniority lists, grievances monitoring and leave balance.

Mr. Vatash said that each railway employee coming under the division would be given a personal identification number (PIN), which would enable him to get details about his or her service, PF balance and others. Initially, a temporary PIN would be given to employees until the individual PIN was allotted, he added.

Through the new system, it would be possible to get PF balance details by sending SMS to a specified cellphone number, Mr. Vatash said.

Targets

Later, addressing the officers of the Hubli division, Mr. Praveen Kumar called on them to put in their best to achieve the targets fixed by the Railway Board.

Referring to the demand for increasing freight loading facilities, he asked the officials to plan in advance to meet the infrastructure needs.

To meet the growing traffic, some more sidings were required to be constructed in addition to the 23 in existence, Mr. Praveen Kumar said.

Expressing happiness over the upgradation of unloading points as per the guidelines set by the Railway Board, he underscored the need for providing comprehensive facilities at the Navalur Goods Shed.

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