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MphasiS fourth BPO facility for Airtel

CHENNAI: MphasiS and Bharti Airtel have jointly announced the inauguration of a new BPO facility in Puducherry. MphasiS will provide contact centre services exclusively to Bharti Airtel. This is the fourth such centre, the other three being Ahmedabad, Bangalore and Noida. The facility has begun the operation with 300 customer service agents. MphasiS will be increasing the capacity to 1,000 seats in the next two years.

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