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Insurance pangs

I have been insuring my car with Tata-AIG ever since I bought it in 2004 (Policy No. 010025231002). The policy was scheduled to expire on September 23 this year. I sent the company an e-mail, well in time, asking them about the premium that had to be paid. After receiving no reply to several e-mails, I called up to enquire and requested them to allow payment through credit card as the policy was about to expire in two days. They promised to do the needful, but never did.

So after all my calls and all their umpteen promises, my policy lies lapsed. All I have now are the various query reference numbers (for my repeated requests) and a car that I cannot even use.

In between, the Tata-AIG Customer Care people suggested that I drive down in my car (without insurance!) to Gurgaon and get it checked and make the payment there. (I stay in Agra).

Seeing the state of affairs now I wonder what my fate would have been had I needed to press an insurance claim!!

A. K. Yadav,

14 A, N P Area, Air Force Station, Agra – 282 008.

Haryana’s ways

Although the present Lok Ayukta of Haryana assumed office in January 2006, the State Government has not framed till date the rules under Section 26 of the Haryana Lok Ayukta Act, 2002, to achieve the objectives of the Act. It is hard to understand the rationale behind this inordinate delay. Without these rules, how would the institution function?

Though the above Act came into being in January 2003, it was only in August 2004 that it was enforced. But an incumbent for this office was found only in early 2006. All this reveals the apathetic attitude of the State Government towards the institution of Lok Ayukta. This mindset needs to be changed at once.

Hemant Kumar, 414, Sector 7, Urban Estate, Ambala City, Haryana

Commendable

The Delhi Government’s decision to take prompt action on cases of corporal punishment in schools (The Hindu, October 1) should be applauded. It was very painful to read about a school girl being asked to strip by her teacher for not doing her homework. It is unimaginable how a woman teacher could be so harsh on a child. This may be one of the few cases where the guardians/parents had the courage to report the matter. There are several such cases which go unreported.

While the Government takes action, the school authorities should also ensure that such incidents do not occur on their premises.

L. H. Krishnan,

820, Sector 8, R. K. Puram, New Delhi – 110 022.

Action, please

Even though the Delhi High Court in a judgment on July 2 this year directed the Registrar of Cooperative Societies to conduct a draw of lots for flats within six weeks from the date of receipt of requests from the cooperative societies, the Registrar has not initiated any positive action on the requests received from the housing societies.The delay on the part of the Registrar is not understandable. On this count alone he is liable to be prosecuted for contempt of court. However, the ultimate sufferers are the innocent and hapless members of the group housing societies who have been awaiting allotment of flats for the past three years and more.

The members have already suffered a lot both financially and mentally for no fault of theirs. The Registrar’s inaction in complying with the Court’s order is only aggravating their problem. On the one hand they are paying huge EMIs towards the loans availed by them, on the other they are forced to pay high rents for the premises they are living in.

We request the Chief Minister of Delhi to intervene in the matter and direct the Registrar of Cooperative Societies to comply with the directions of the High Court.

T. V. Gopalan,

A-702, Katyayani, S-6, Dwarka, New Delhi.

Roorkee calling

The Railway reservation counter at IIT-Roorkee functions only during the morning shift, which is up to 2 p.m. The timings are inconvenient, since for booking a ticket one has to leave other work. It would be better if the counter stays open all through the day (that is, 8 a.m. to 8 p.m.). Going all the way to the railway station first thing in the morning to book a ticket is inconvenient.

I request the authorities to consider opening the reservation counter full time.

Prabhakara Panicker,

176/19, Sheel Kunj, IIT, Roorkee - 247 667.

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