NEW DELHI: The Delhi Consumer Commission fined the ICICI bank a whopping Rs.50 lakh for employing “goons” to recover loan. It deplored the practice of the banks intimidating consumers to pay the instalments.
The Commission also ordered the ICICI to pay Rs.5 lakh to a consumer, who was mercilessly beaten up by the recovery agents. They snatched a loaned car from him.
It deprecated the “audacity and impunity” with which the banks have been effecting forcible possession of vehicles. “No civilised society governed by rule of law can brook such kind of conduct,” Commission president Justice J.D. Kapoor said, adding that the violent methods adopted by the recovery agents were a serious violation of “human rights.” Holding the ICICI guilty of “unfair trade practice,” the Commission termed such miscreants as “yahoos” and said they were boorish and a brutal lout who cared a fig for legal authorities.- PTI
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