Karnataka - Bangalore   

Union to protect interests of BPO staff

BANGALORE: The Union for Information Technology Enabled Services India (UNITES) has aired its concern on the dwindling standards in labour management and deviation in service structure in the ITES companies.

It will join the global organisation, Union Network International Asia Pacific region, in protecting the interests of the employees of the Information Technology Enabled Service (ITES) sector.

Karthik Shekar, General Secretary of UNITES, told presspersons here on Thursday, on the occasion of release of the “aims and objectives of report” for formation of UNITES, said that the employees in the ITES sector were facing various problems, including the threat of “hire and fire”.

The union would strive to protect the ITES employees from professional hazards, he said.

Outlining the recommendations of the report, Mr. Shekar said that the business process outsourcing industry had provided unparalleled career opportunities and generous pay packages for the young graduates.

There were rare cases of employee dissatisfaction or grievances although they were resolved easily and expeditiously by managements within the existing company structure and arrangements, he said.

He said that all workers in India were entitled to union representation, and once companies realised that human resources management was no substitute for independent employee representation, then genuine and constructive dialogue could begin.

To arrive at this situation, formation of a trade union was necessary, he added.

Christopher, Regional Secretary of Union Network International, said that the managements of companies did not care to seek ideas from their employees and in involving employees in setting targets and in decisions affecting them.

He said that the BPO employees worked long hours and every employee would put in an average of 216 hours of work a month which was the reason they were over stressed.

Printer friendly page  
Send this article to Friends by E-Mail

Stories in this Section

Glorious Christmas on the cards
Poking fun at fast-paced life
Bill collector robbed
Fight divisive forces: vedike
CME programme
‘We will make Bangalore home to nanotechnology’
Sakrama: Government to give reply on December 10
‘BJP MPs not to contest in polls’
It is left to the bands to rouse the audience to excitement
Preserving a tradition
Stars descend on St. Joseph’s campus
RSS leader injured in attack Crime notes
Tributes paid to Ambedkar
Union to protect interests of BPO staff
‘Apply for Sakrama’
In Bangalore Today

Copyright © 2007, The Hindu. Republication or redissemination of the contents of this screen are expressly prohibited without the written consent of The Hindu