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Offshoring will drive RIM market

NEW DELHI: The National Association of Software and Service Companies (Nasscom) has said that the ‘remote infrastructure management’ (RIM) market in India is expected to reach $13-15 billion by 2013, registering an annual growth rate of 30 per cent.

Releasing the report “The rising remote infrastructure management opportunity: establishing India’s leadership” here, Nasscom said that the market also had the potential to create 3.25-3.75 lakh jobs by 2013. All this growth will be driven by offshoring of mid-range services and network towers, says the report that summarises the findings of the study conducted over the last six months by leading management consulting firm McKinsey & Company.

Stating that the current market for RIM stands at $3.3-3.6 billion, the report says the total addressable market is estimated at $96-104 billion globally and the industry would record revenues of $26-28 billion by 2013.

According to the new Nasscom President Som Mittal, the majority of growth is likely to come from offshoring mid-range services and network towers. In terms of industries, banking, financial services and insurance (BFSI) would lead this growth followed by the telecom segment.

“By increasing RIM services, the Indian IT industry is moving towards becoming a fully integrated service provider. But the government needs to support the growth of this industry by addressing regulatory issues that directly lower productivity and improve physical infrastructure among other things,” Mr. Mittal said. “RIM is a mission critical service requiring sophisticated tools and reflects high customer confidence and relationships.

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