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Thiruvananthapuram
Deccan introduces new cancellation policy
Staff Reporter
THIRUVANANTHAPURAM: Deccan has announced its new cancellation and rescheduling policy that promises increased ticketing flexibility to passengers.
The previous policy will apply for all tickets booked on or before March 16, a release from the airlines said.
As per the new cancellation policy, those wishing to cancel their tickets will receive refunds against all ticket cancellations. A ticket can be cancelled up to four hours prior to flight departure. A cancellation charge of Rs.750 (per person, per sector) and transaction fee (10 per cent of basic fare) will be deducted and the balance will be refunded. There will be no cancellation charges for infants, the release said.
Passengers can reschedule a ticket up to four hours prior to departure. A sum of Rs.750 (per person, per sector) will be charged for all advancements and postponements. Passengers have been given the option of modifying the date, sector and time of travel.
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