The Hindu : Karnataka / Bangalore News : Call up High Court and track your case

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Saturday, Mar 22, 2008
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Karnataka

Karnataka - Bangalore

Call up High Court and track your case

B.S. Ramesh

Integrated Voice Dialling System helps keep tabs on cases

The system will be a boon to advocates
and litigants
People living in semi-urban areas and villages
will benefit the most

BANGALORE: Advocates and litigants now need not depend on the Internet or physically go through the cause list to ascertain the status of their case. All they need to do is call up from a landline or mobile. More importantly, they can dial from anywhere around the world and obtain information on the case.

This has become possible with the Karnataka High Court introducing the Integrated Voice Dialling System (IVRS). The bi-lingual system, which became operational on Sunday last, will enable anybody to access the status of a case from anywhere in the world. All that one needs to do is dial one of the two IVRS numbers provided by the High Court and follow the recorded instructions.

The Karnataka High Court has perhaps become the first High Court in the country to make use of this system. The IVRS is likely to come as a boon to advocates and litigants who have no access to the Internet or daily cause list. People living in semi-urban areas and villages, who have limited access to the Internet, or those living in areas where electricity is scarce, would have instant access to the status of their case. All they need to know is one of the two dedicated telephone numbers set aside by the High Court for the system.

Phone numbers

The callers can dial either 080 - 22869542 or 080 - 22869547. The first thing a caller is asked is whether he would like to ascertain the status of a case in English or in Kannada. The caller has to dial 1 for English, 2 for Kannada and 3 if the caller knows the eleven digit IVRS code.

The first two operations in the menu are the normal mode and IVRS mode. In the normal mode, the system provides for the caller to know the status of the case by selecting suitable category, case type, case number and case year.

However, if a caller uses the normal mode, he can get the case status of only certain main case types whereas if the eleven digit IVRS code is used, the status of any type of case is available.

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