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Andhra Pradesh
Grievances will be redressed within 48 hours Move to make people partners in implementing the scheme HYDERABAD: The State Government has decided to reward people who provide information on hoarding of essential commodities and bring instances of irregularities in the Public Distribution System to the notice of authorities. The Director-General, Vigilance and Enforcement, S.K. Jayachandra on Friday said they were working out a system whereby informants would be rewarded. Also, identities of those persons would be kept strictly confidential as part of an improved monitoring network that would primarily take the consumers into confidence and use their feedback. He said soon a web application in the form of email id or website would be made available through which informants could pass on details of instances where irregularities like diversion of the Rs. 2 a kilo rice, sale of the same at higher rates, non-adherence to quota and not keeping fair price shops open during the prescribed hours. Nodal officersA significant administrative move was the naming of the 16 Regional Vigilance and Enforcement Officers across the State as nodal officers in the new monitoring set-up. They were also issued instructions that complaints had to be looked into and grievances redressed within 48 hours, Mr. Jayachandra said. New systemApart from these steps, a reporting system was being put in place between the various coordinating departments including the Civil Supplies, Marketing, Revenue, Police, Forest and Transport departments, he said. Focus areasThe focus of the department, in the context of the Rs. 2-a-kilo rice scheme being launched on April 9 was on being preventive and responsive, with a vital component of improving awareness and making people partners in the implementation of the scheme, he said.
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