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‘Bank can’t charge for transaction not done’

New Delhi: A bank cannot impose transaction charges on a customer who never made any transaction, the Delhi Consumer Commission has held terming such a practice as “illegal and unjustified”.

“To debit transaction charges from the account of a person who has never made any transaction is unfair trade practice,” Commission President Justice J.D. Kapoor said.

The Commission allowed an appeal of a city resident Deepak Kumar Goyal, from whose account UTI Bank deducted Rs 860 for non-maintenance of average quarterly balance and transaction charges.

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