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BayTalkitec solutions for LIC

CHENNAI: BayTalkitec, provider of value-added services and customer interaction management solutions, has announced that its next generation contact centre and IVR (Interactive Voice Response) solutions have been deployed at LIC. The new solutions will make life and information access easy and accurate for millions of policyholders who require details of their policies and information on various LIC policy offerings. — Staff Correspondent

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