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Computers in bank cannot override the law

The letter from Thailambal Vaidyanathan of Chennai makes interesting reading.

State Bank of India should certainly programme for tax deduction at nil, where Form 15G or Form 15H is filed, if the reader has rightly understood the explanation of the bank for failure to honour Form 15H.

Even if the present programme does not provide for the same, it is certainly possible for the debit to be reversed manually, where Form 15G or Form 15H, as the case may be, has been filed, a matter which requires consideration on the part of the bank, since the fact that the computer programme is designed inadequately cannot excuse the legal responsibility.

Incidentally, the understanding of the reader is that the omission of the bank would lose her right to refund as she is not required to file return, apparently because her return falls below the exemption limit. Persons who are entitled to a refund can file a return along with application for refund and get the refund.

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