Karnataka - Bangalore   

Bescom gives customers a shock

Bangalore: Several consumers coming under E7 sub-division of Bangalore Electricity Supply Company (Bescom) were shocked to see their bill for July almost double their average billing amount.

One such consumer approached The Hindu on Thursday with copies of the bill. Rahul R., a resident of NGEF Layout, said that on an average, he paid Rs. 300 towards electricity bills.

“This time, I received a bill for Rs. 518. I thought it was a mistake only with my bill. But later I found that several people in my apartment had received bills for almost double their average billing amount,” he said. He said that the Bescom authorities had not taken into account the payment of the previous month’s bill and added the amount as arrears. “I make the payment through Electronic Clearance System. The amount gets directly credited from my bank account. So, there is no question of defaulting on payment,” he said.

Another consumer from S.G. Palya, near C.V. Raman Nagar, said the payment he had made online through an agent had not been credited. “I was shocked to see the bill. I went and checked with the agent, who enquired with Bescom authorities. They blamed it on a server problem.” He said that he had been making electricity bill payment through the agent for the past one year. “I believe it could be because of the server error, as this is the first time that such a thing has happened,” he added. Bescom officials said that because of the server problem, the reconciliation of the electricity bill payments made online had been affected. “This was unexpected and not intentional. We are yet to ascertain how many people have been affected. We are looking into the problem and revised bills will be issued as soon as possible,” an official said.

Printer friendly page  
Send this article to Friends by E-Mail

Stories in this Section

Three-day meeting of civil engineers begins
Sarang flies in Europe
U.S. expats can vote from India for November elections
Probe sought into boy’s death
Bhagyalakshmi deposit doubled
Power cut inevitable, says Eshwarappa
Lokayukta nets five officials
Non-Kannada film producers enthused by decision on tax
An additional burden on the State exchequer
It’s an elephantine problem for them
Varsity signs MoUs for collaborative research
HC: put on hold mining in forest areas
‘Don’t allow event’
‘PPPs not a panacea for all infrastructure-related problems’
A nightmare all over again for them
People in Chitradurga deprived of wages under NREGS
15 districts receive deficient rainfall
One-way rules: fewer accidents in Bangalore
BSNL plans to have four million mobile subscribers
Schools’ plea on English adjourned
Tiny hands plant saplings SCHOOL NOTES
IT Department to be handed over cash
Gang raids house in Peenya CriMe NOTES
City taxi operators allege discrimination
‘Fire safety is a social responsibility’
Judge heckled
Bescom gives customers a shock
Release arrested farmers: Vatal
You need to move fast, officials told
Centre opposes relocation of Tadari power project
State, BHEL to sign pact for joint venture projects
Amarnath row: BJP plans protest
‘Corruption is a grave violator of human rights’
Educate children, workers told
Bangalore Today

Copyright © 2008, The Hindu. Republication or redissemination of the contents of this screen are expressly prohibited without the written consent of The Hindu