The Hindu : New Delhi News : Delhi Metro revamping signposts at stations

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Thursday, Aug 28, 2008
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Delhi Metro revamping signposts at stations

Smriti Kak Ramachandran

Easy on the eye, packed with more info

NEW DELHI: Metro railway stations with their multiple entry and exit points will no longer resemble a maze. The Delhi Metro Rail Corporation is revamping the layout of signposts inside the station premises to ensure that commuters do not feel lost. The new signposts are not only easy on the eye but also packed with more information.

For instance, the signposts at Rajiv Chowk station that earlier listed a few landmarks to help the commuters chose their entry/exit points now have a more inclusive list. “We noticed that on Line 2, which has the maximum number of interchanges, passengers often felt lost. At a bigger station such as Rajiv Chowk, people would find it difficult to deduce which entry/exit point would suit them best. Based on the feedback from passengers and after studying the nature of queries, we decided to make the signposts sleeker and more extensive,” said a DMRC official.

While the new signposts have already been put up at Rajiv Chowk, Kashmere Gate and New Delhi stations, work to replace the old signposts is underway at other stations on Line 2.

The signposts for different lines will be in the same colour as the colour of the line. The list of dos and don’ts for commuters are also being revamped.

“The signposts will gradually be changed at all stations. The DMRC has already put up city guide maps outside the stations ,” said the official.

The city guide maps, built in stainless steel, are installed at the entry/exit points of metro stations on all three lines.

“They give information on the nearest hospital, post office, emergency services, local police station and metro and number of the nearest 24-hour chemist shop, hotels (budget and star category), ATMs and banks, historical places and other landmarks.”

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