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Tamil Nadu
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Tiruchi
For customer satisfaction:V. Jayaraman, Chairman of the Tiruchi branch of Southern India Regional Council of Institute of Chartered Accountants of India, at a meeting organised by the State Bank of India in Tiruchi on Wednesday. TIRUCHI: Chartered accountants of Tiruchi and Karur districts wanted the State Bank of India to take steps for speedy credit delivery to the borrowers and assured that the chartered accountants would function like a bridge between the bank and the borrowers. Organised by SBI Addressing an interaction meeting organised by the State Bank of India with the chartered accountants here on Wednesday with the objective of building relationship with the auditors fraternity for improved customer satisfaction, V. Jayaraman, Chairman of the Tiruchi branch of the Southern India Regional Council of Institute of Chartered Accountants of India, said that the bank should come forward in deciding the loan proposals without delay to enable the clients (borrowers) to decide their business activities. Mr. Jayaraman said that the chartered accountants would definitely be a bridge between the bank and the borrowers in all aspects. He pointed out that it was a welcome measure by the SBI by inviting the chartered accountants for developing relationship between borrowers and the bank. SME The SBI has now centralised the loan proposal processing activity through its small and medium enterprises (SME) branch and specialised commercial branches to avoid duplication of work at lower level and for quick disposal of loans. There is also undertaking of various services including government taxes including income tax, sales tax, central excise service tax through net and direct banking, he said. P.J. Thomas, Deputy General Manager (Credit), SBI, Coimbatore, in his keynote address, said that the bank had been processing the applications quickly for lending to small and medium enterprises and appealed to the chartered accountants to provide all details, particularly clear balance-sheet of their clients for speedy credit delivery. D. Sathyamoorthy, Deputy General Manager (SME), Chennai, said that the industrial, engineering and fabrication units in Tiruchi region were growing despite the recession and pointed out that the SBI would be increasing its lending to the industries. V. Algappan, former chairman of Tiruchi branch of the SIRC of ICAI, H. Thiyagarajan, Assistant General Manager, SBI, P. Karthikeyan, Regional Manager, SBI, Tiruchi, and R. Shankaran, Chief Manager, SBI, spoke. The bank officials answered to the queries raised by the chartered accountants during interactive session .
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