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Helpline to verify genuineness of surveys pertaining to income tax

Special Correspondent


Another helpline to work 24 hours to help assessees

Assessees told not to wait till last date to pay taxes


CHENNAI: The Income Tax department has set up a helpline to enable people to find out whether surveys claiming to be of the department are genuine or not, said Chief Commissioner of Income Tax, Prema Malini Vasan, on Tuesday.

Addressing the members of Sindhi Chamber of Commerce on ‘Current taxation issues,' she said, “A spate of surveys are being conducted in the city. To avoid people from getting duped, we have set up a helpline (044-2833 8757 –during office hours). Just dial this number and find out whether it is official from our department or not.”

“We have set up another helpline, Aayakar Sampark Kendra (ASK), that works 24X7 on several issues. Besides, we have a front desk with tax preparers to help assessees. We are working in several ways and means to ensure that assessees' needs are met in a compassionate manner,” she said.

Noting that the I-T department had transformed itself from being law enforcers to tax enablers and tax facilitators, Ms. Vasan said, “Income tax rates are the least in the world. Over the years, we have realised that whenever there is a cut in tax rate, tax compliance increased manifold. There have been several cuts in tax rates and we are in very comfortable position.”

She asked the tax assessees not to wait till the last date either to pay the taxes or file the returns. The department was willing to come to their doorstep to accept the returns, provided the firm had more than 10,000 applicants.

This year, the department will open Special Return counters at 11 places including Southern Railway headquarters, the Chennai airport, the Integral Coach Factory, Ashok Leyland and The Hindu.

Tax refund

On assessees complaining about the delay in getting tax refund on time, Ms. Vasan said that it was due to a mismatch in the details provided by deductors, glitches in the system and manpower shortage.

“Get yourself registered on the department website to view credit online. Make all your payments electronically. If there is a mismatch, report to us. We will get the Tax Deducted at Source payment corrected. If you have problem with the assessing officer you can approach the higher-ups.”

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