Online edition of India's National Newspaper
Saturday, Feb 05, 2011
ePaper | Mobile/PDA Version
Google



Andhra Pradesh

News: ePaper | Front Page | National | Tamil Nadu | Andhra Pradesh | Karnataka | Kerala | New Delhi | Other States | International | Opinion | Business | Sport | Miscellaneous | Engagements |
Advts:
Retail Plus | Classifieds | Jobs | Obituary |

Andhra Pradesh - Hyderabad Printer Friendly Page   Send this Article to a Friend

Don't ignore graft, RPO tells people

Staff Reporter

Says on an average not more than 10 complaints being received presently


Huge gap in demand for passports and issuance giving scope for graft: Srinivas Gotru

Requests people to make use of complaint drop boxes on the RPO premises to reach him


HYDERABAD: Hyderabad Regional Passport Officer (RPO) Srinivas Gotru on Friday appealed to people to complain about corrupt practices in the passport office assuring that it would not affect processing of their applications.

Addressing a press conference a day after the Central Bureau of Investigation officials arrested two employees of the passport office on corruption charges, he said the applicants should complain about malpractices to improve services at the passport office. The gap in the huge demand for passports and the issuance was giving scope for corruption, he felt.

Demand to expedite processing of the applications was another factor leading to illegal methods. “People are speaking to media instead of us. Depending on the importance of the case like medical emergency or appearance for an examination, we are issuing passports,” Mr. Gotru said.

Delay under ‘Tatkal'

Referring to the delay in issuance of passports under Tatkal scheme, he said retrieval of information from the national database server sometimes was hindering the process. He requested people to make use of complaint drop boxes on the premises of the passport office to reach him. On an average not more than 10 complaints were received presently.

Even these complaints mostly pertained to the delay in issuance of passports. Specific charges were made rarely. Apart from Tatkal scheme, it was taking nearly 80 days to issue passports for applications received through post offices, eSeva centres and the offices of the Superintendents of Police in districts. Nearly six to eight weeks time was taken for securing police verification certificate.

Document issues

Presently, 20,000 applications were pending due to objections raised on document related issues. Police have not recommended issuance of passports in about 11,000 to 12,000 applications. In 30,000 to 35,000 applications, police reports were awaited. Another 35,000 applications were in various stages of processing.

Rotation of staff

He conceded that rotation of staff members at the passport reception counters in the offices of the SPs and post-offices in districts was creating problems in clearance of the applications. “Since there are no trained staff members in the districts, they are unable to guide the applicants properly,” he said.

Printer friendly page  
Send this article to Friends by E-Mail



Andhra Pradesh

News: ePaper | Front Page | National | Tamil Nadu | Andhra Pradesh | Karnataka | Kerala | New Delhi | Other States | International | Opinion | Business | Sport | Miscellaneous | Engagements |
Advts:
Retail Plus | Classifieds | Jobs | Obituary | Updates: Breaking News |


News Update



The Hindu Group: Home | About Us | Copyright | Archives | Contacts | Subscription
Group Sites: The Hindu | The Hindu ePaper | Business Line | Business Line ePaper | Sportstar | Frontline | Publications | eBooks | Images | Ergo | Home |

Copyright 2011, The Hindu. Republication or redissemination of the contents of this screen are expressly prohibited without the written consent of The Hindu