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Advantage IATA certification


Learn about IATA programmes, which are internationally recognised and offer a range of study options related to the travel profession.

Many options: The travel sector needs the services of people with a range of skills and knowledge. IATA courses cater to this need.

Last week we had given an overview of the travel profession and had mentioned the advantage of securing International Air Transport Association (IATA) certificates.

The IATA certificates are honoured by all the airlines and travel offices throughout the world. There is a wide variety of IATA programmes.

IATA is a global trade organisation, with its head office at Montreal, Canada. It provides standards and recommended practices for airline operations. It represents nearly 230 airlines comprising 93 per cent of scheduled international air traffic. One of its several functions is training.

Globally recognised

IATA offers several internationally recognised training programmes for all levels of airline management and operations, leading to different diplomas. Airline operations; safety; marketing; strategic management; fuel efficiency; accounting; and passenger fares and ticketing are some of the areas of training.

The full list of programmes is available on the web site

Passenger courses come under IATA or UFTAA (United Federation of Travel Agents’ Associations) and cargo courses come under IATA or FIATA (International Federation of Freight Forwarders Association).


A few of the courses are listed here.

•Airline Cabin Crew Training

•Airline Call Centre Training

•Airline Customer Service

•Airport Customer Service

•Airport Operations

•Cargo Marketing

•Travel and Tourism Training Programme – different levels

•IATA, FIATA Air Cargo Rating

•IATA, FIATA Cargo Introductory Course

•IATA, FIATA Dangerous Goods Regulations (DGR) - Initial

•IATA, FIATA Dangerous Goods Regulations (DGR) - Recurrent

•Dangerous Goods Regulations (DGR) Instructor Refresher

•IATA, FIATA International Cargo Agents Training Programme

•IATA, UFTAA Travel and Tourism Training Programme - Level 1: Foundation

•IATA, UFTAA Travel and Tourism Training Programme - Level 2: Consultant

•Diploma in Advanced Air Traffic Control

•Diploma in Advanced Airport Operations

•Diploma in Safety Management for Airlines

•Diploma in Safety Management for Airports

For full details of training or obtaining clarification, contact IATA Training and Development Institute, 800 Place Victoria, P.O. Box 113, Montreal, Quebec H4Z 1M1, Canada; Phone: 00 1 514 874 0202 Ext: 3216; email:; web site:

The usual centres for IATA examinations in India are Bangalore, Chennai, Coimbatore, Goa, Hyderabad, Kochi, Kozhikode, Mangalore, Thiruvananthapuram, Ahmedabad, Chandigarh, Delhi, Kolkata, Mumbai, Pune and Vadodara.


We can ananlyse the main features of a few popular IATA programmes.

The payment to be made to IATA for registration is indicated at the end of the description of each programme. The amount may be less than this when the application is sent through authorised training centres. An additional amount of US $ 38 will have to be sent towards shipping charges. One can register online on the IATA web site.

•IATA, UFTAA - Level 1: Foundation

This will provide the candidate with an understanding of the travel and tourism industry in general, the travel professional’s role, the importance of exceeding customer expectations and the role of technology in the travel industry. One will become familiar with industry regulations, codes, world geography, air fares and ticketing including e-ticketing, visa and health requirements and the styles of tour programmes.

One can undergo the programme after Plus Two. Intensive self- study may take nearly 170 hours. You may attend classes at IATA authorised training centres, which may complete, including practical training, in six months.

There are two papers in the examination. The first paper deals with air fares and ticketing, including electronic booking. The second paper touches areas such as general knowledge relating to travel and tourism, travel geography, tour operation, cruises and so on.

On completion of this programme, you will be able to work as members of counter staff in travel agencies and airline offices, junior travel consultants, tour operating professionals and airline personnel.

The service of candidates with IATA, UFTAA International Travel and Tourism Foundation Diploma is one of the requirements for IATA-accreditation for travel agencies.

Class No: TTTG-01

Fee - US $ 545.

•IATA, UFTAA - Level 2: Consultant

The Consultant level will help you in understanding more complex operations as well as the consultative approach to selling travel and tourism.

After the course of study one will be able to handle all major aspects of the travel agency business; provide accurate advice to clients on major tourist destinations; produce customised and international tours; carry out international business; make conference travel arrangements; construct complex fares; and routings by applying advanced IATA fare construction principles and issue tickets and other documents for all types of international journeys.

The course can be taken in the self-study, distance learning mode. The examination has two papers.

The course may be taken by those who have completed the foundation course, travel consultants who wish to upgrade their professional competence and staff of tour operating companies or and airlines.

Class No : TTTG-09

Fee - US $ 475

•IATA, UFTAA International Travel and Tourism Management Diploma - Level 3: Stepping into Management

This qualification enables one to take up responsibilities such as accounting, staff supervision, negotiations and product development. This course is now offered in hardcopy book format only.

You will learn the essential principles and strategies of supervising and managing people, developing customised tours for gaining competitive advantage, planning, organising, administering meetings, conferences and exhibitions.

Optimal application of information technology, implementing cost-effective styles and invoking innovative marketing systems can be mastered.

The programme is designed for junior management-level personnel in all fields of the travel industry. Recommended pre-qualifications include a minimum of two years’ work experience at the supervisory level as well as some GDS, CRS (global distribution system or computer reservations system) experience. It is offered in the self-study, distance learning style.

Class No : TTTG-10

Fee - US $ 445

•IATA, UFTAA International Travel and Tourism Senior Management Diploma - Level 4: Senior Management

This course will prepare you for the challenges of an upper-management role and assist you in acquiring a competitive advantage for your business.

You will be able to develop a strategic marketing-oriented culture in your travel business and appreciate how laws and regulations influence business.

Further, you can determine the type of IT to be applied and produce a financially sound success plan. The examination has two papers.

The programme is designed for travel and tourism industry managers and individual entrepreneurs. Pre-requisites: Management diploma and a minimum of three years’ work experience in a management position. Self-study course, distance learning style.

Class No : TTTG-11

Fee - US $ 445

Mode of payment

The fee for registration can be paid preferably by EUROCARD, MASTERCARD, VISA or AMEX cards. You should show your name and IATA, UFTAA client ID along with the credit card number, expiry date (month and year) as well as the name of the card holder before sending it by email at

The payment can also be made by bank draft payable to IATA and drawn on a Canadian or U.S. branch of the bank. Your bank draft must be micro-encoded.

Forward your bank draft with your name and IATA, UFTAA client ID to IATA, UFTAA Programme, 800 Place Victoria, P.O. Box 113, Montreal, Quebec, Canada H4Z 1M1.

Bank transfer to IATA account no. 400-749-8; Bank no. 00003; branch no. 00001; Royal Bank of Canada, 1 Place Ville Marie, Montreal, Quebec, Canada H3C 3B5, Swift Code ROYCCAT2, ABA code 021000021 will also be accepted.

You should also forward a photocopy to the IATA, UFTAA programme to the above address along with your name and IATA, UFTAA client ID (if available).

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