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Full convertibility for NRIs?
The impact of capital account liberalisation will have to be seen in relation to the profile of the NRI customer, says C.R.L. Narasimhan.
CALL CENTRE / COMPETITION HOTS UP
India faces new challenges
NEVER BEFORE has the need to understand the customer's psyche been more contingent to a corporate's business strategy. In a world where the "Customer is King'' philosophy dictates new product launches and better sales, CRM (customer relationship ...
Luxury buses from Kannappa Automobiles
INFORMATION TECHNOLOGY is only one of the industries for which Bangalore is a hub. This city can claim to be a major centre for another, albeit low profile industry - the manufacture of luxury buses. It is estimated that around 26,500 buses are ...
Netspeak
NETSPEAK
Unearthing web communities
TO AN ordinary user the explosive and uncontrolled growth of the web presents a chaotic web world. Some researchers feel that under this seemingly unruly cyberspace one can locate numerous ordered web communities. Let us have a look at the ...

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