BT ties up with BSNL to offer managed services
New Delhi (PTI): British Telecom on Monday announced a tie-up with state-owned telecom BSNL to offer managed services spanning basic, leased line,Internet, mobile and broadband services.
Under the deal, BSNL would provide British Telecom (BT) with access to its pan-India broadband network as well as its access services, while entitling BT as a 'most preferred customer' status providing it access to value-added services as well as a single point of resolution for all queries and fault management services, BT said in a statement.
BSNL in turn would gain access to BT's global MPLS network and BT's managed service expertise, which includes, network integration, managed security, managed datacenter, hosted CRM/ Contact Center and remote infrastructure management services, it added.
The tie-up aims to focus on offering end-to-end services for large transformational projects. BSNL Chairman and Managing Director Kuldeep Goyal said: "As BSNL transforms into a premier integrated communications service provider, a robust managed service offering is key to our future operations."
BT India Managing Director Sudhir Narang said: "The BT BSNL partnership brings together thecapabilities of both companies to provide a comprehensive IT and communications service capability in a single service offering."
Business