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T H E H I N D U O P P O R T U N I T I E S A Guide to Better Positions and Better Performance Wednesday, August 23, 2000 |
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FINGER TIPS How to become a manager at 25
LEADERS ARE born and not bred. Are they a breed of a higher
caliber, and a greater businss acumen?
``The world has the habit of making room for the man whose words
and actions show that he knows where he is going.'' - Napoleon
Hill
``Winners can tell you where they are going, what the plan to do
along the way, and who will be sharing the adventure with them.''
- Denis Waitley
``Genius is one percent inspiration and ninety-nine percent
perspiration.'' - Thomas Edison
Leadership is often considered a form of success. In today's
world climbing the ladder of success by making strides in the
managerial positions is synonymous to leadership. What does it
take to be a manager in an age where prodigies abound. With
advances in technology giving rise to a new trend of young
achievers, what does it take to groom achievers into good
managers. There are certain qualities that you need to possess
and cultivate in order to be a young and successful manager.
``Recognizing strengths and compensating for weaknesses
represents the first step in achieving positive self regard.''
(Warren Bennis & Burt Nanus) Leadership is an art that can be
mastered. Some people may have some inherent traits that make
this task easier. As a manager you have to hold onfidence of your
team and you should be able to stir them into action and guide
their undertakings, and to tap the potential.
Cashman is the founder and CEO of LeaderSource, which has helped
executives from companies such as Pillsbury, American Express,
and Rollerblade to explore what it means to lead ``Leaders lead
by virtue of who they are,'' he replies. ``If we want to be more
effective with others, we first need to be more effective with
ourselves.''
Insights to becoming an effective leader.
Hardworking
A manager is a leader first and a manager next A person who is
hardworking will always command the respect of his subordinates.
There is no substitute for industry and the 'sweat of your brow'
has be. Learn everything you can that will keep you ahead and
abreast. Striving for excellence has it's own rewards and a work
well done will always be commendable. A leader always gives his
best shot and never falls short of standards but makes a mark so
that the rest of his team follows suit.
Personality
Personality does make a difference and a person who is
unequivocal, not dogmatic and more resilient, with a lot of
potential to hold the attention as well as a vibrant personality
will make a good manager. A person who is not too mushy and one
who is able to dominate without being despotic will be the ideal
mix for an effective manager. Unless you drive and sway people
you cannot get the work done.
Vocal/ articlulate/ communicative
You have to be articulate and vocal in expressing your ideas and
expectations in order to communicate effectively. You should be
able to convey what you need and be direct about it. It is often
noted that people with good communication and language skills
make it big and move ahead of others who are just good workers.
There's nothing like a great vocabulary at your command to help
you vehicle your thoughts and ideas and make them executable. It
is advantageous if a manager is a good speaker, this proves that
the person has a certain level of confidence and communication
abilities.
Innovative
Quality ideas and authentic expression does make you a manager.
Build a reputation of being fresh, genuine, concise and eager
always. Good ideas will always get a nod and a die-hard spirit
that makes the most of the existing resources and does the job
come what goes into the making of a successful young manager.
People manager
Getting things done and done quickly, without compromising on
quality, motivating people and chalking out a path that is to be
taken is what people management is all about. Being able to tap
the potential in the existing manpower and putting resources to
the best use, making the most out of the least of resources is
what people management is all about. An ability to plan and
prepare for the future, monotor the progress and bring plansd to
fruition. Organise important meetings and events is what is
expected of a manager.
Trustworthy and integrity
Cultivate virtues like integrity and reliability. Make sure you
don't shirk responsibility and shy away from difficult tasks. If
you are enterprising you can move on to higher ranks and if you
are not afraid of responsibility then the chances of success are
high.
Credit where credit is due
If a person is better than you in some areas, you don't have to
feel insecure or threatened by it. Appreciate this quality and
make sure you publicly commend someone if the situation requires
you to. Conversely if you have made up a mistake, learn to accept
it and apologise. This proves that you are not the be-all, end-
all and know all of everything.
Nothing works like a word of appreciation, a morale booster, or a
pep talk. ``That was a great job you did''.
If you have something you dislike about a person, don't backbite
about it, but offer cnstructive criticism to them.
Teamwork
A leader must be an all and all teambuilder. He should be able to
cement teams together and also resolve conflicts. Providing
emotional support and technical assistence and guidance whenevr
necessary. If a person is not a team builder then his team will
disintegrate sooner or later and he will be a failure. When two
people cannot get along because of certain reasons a good
mamanger sees to it that the discord is patched. Have a listening
ear and make sure you address problem areas effectively. Be
interested in the concerns of your team members and maintain a
friendly, informal rapport with them. Understand the psychology
of each person and make sure you deal with them accordingly.
Don't brush aside their feelings and rub them the wrong way too
many times. This may cause them to be bitter in the long run.
Set goals
The fact that you maintain a friendly rapport does not rule out
the fact that you can be firm when you need to get your message
across. Set targets and goals for your team and have meetings as
a team and one-on one as well. Meet you staff atleast once a day
and find out what they are doing and how they are faring. Call a
meeting wenever it is necessary to do so.
Be the person others can look up to
Be the role model for the team. Conduct yourself in a way that
evokes respect, recognition and admiration. A person who can
offer a solution to problems that they cannot handle alone. An
Easy going, and light hearted, friendly, optimistic attitude can
handle frayed tempers. A power crazy autocratic person who does
not take care that power corrupts, can misuse the power. He
should not be manipulative but forthright and open. Be a go-
getter and try and be a person who is a doer. A person who is
focussed and has a vision in mind, and one who is single-minded
in his efforts to achieve his goals.
There is no secret recipe or magical formula to become an
effective leader overnight. It is a process of trial and error,
successes and failures. Never stop learning, and with practice
you can increase your success in leadership!
``The future will require those of us in such positions to keep
our eyes, ears and minds open. It will require us to listen and
to involve, to coach and to develop, to enrich and to motivate,
to risk and to credit, to care and to express concern, and to
laugh - especially at ourselves.'' (John H. Anthony)
What needs to be done and why?
What results have to be achieved?
What problems have to be overcome?
Is the solution to these problems straightforward or is there a
measure of ambiguity?
Is this a crisis situation?
What is the time-scale for completing the task?
What pressures are going to be exerted on the leader?
The Team:
What is the composition of the team?
How well is the team organized?
Do the team members of the team work well together?
What will they want to get out of this?
How can the commitment of this particular team be achieved?
How are results to be obtained by satisfying their needs?
How are they likely to response to the various leadership styles
or approaches may be adopted?
The individuals in the team
What are the strengths and weaknesses of each member of the team?
What sort of issues are likely to motivate them?
How are they likely to respond individually to various leadership
styles?
|Top of Page|
Leadership Qualities:
Ability to work with people
Early responsibility for important tasks
A need to achieve results
Leadership experiences early in career
Wide experience in many functions
Ability to make deals and negotiate
Willingness to take risks
Ability to have better ideas than colleagues
Having talents 'stretched' by immediate bosses
Ability to change managerial style to suit the occasion.
A-Z of management:
Achieving results
Assertiveness
Benchmarking
Budgeting
Case presentation
Change Management
Clear thinking
Coaching
Communicating
Conflict management
Continuous improvement
Controlling
Coordinating
Corporate culture and how to manage it
Cost cutting
Counseling
Creative thinking
Crisis management
Delegating
Developing people
Empowerment
Getting on
How things go wrong and how to put them right
Improve organizational effectiveness
Innovating
Interviewing
Leadership
Managing your boss
Meetings
Motivating
Negotiating
Objective setting
Organizing
Performance management
Persuading
Planning
Policies
Power and politics
Presentations and effective speaking
Problem solving and decision making
Productivity improvement
Profit improvement
Re-engineering the business
Report writing
Strategic management
Stress management
Team management
Time management
Total quality management
Trouble shooting
Achieving results:
Three sorts of managers
* Those who make things happen
* Those who watch things happening
* Those who don't know what is happening
They define to themselves precisely what they want to do.
They set demanding but attainable time-scales in which to do it.
They convey clearly what they want done and by when.
They are prepared to discuss how things should be done and will
listen to and take advice. But once the course of action has been
agreed they stick to it unless events dictate a change of
direction.
They are single-minded about getting where they want to go,
showing perseverance and determination in the face of adversity.
They demand high performance from themselves and are somewhat
callous in expecting equally high performance from every one
else.
They work hard and work well under pressure; in fact, it brings
out the best in them.
They tend to be dissatisfied with the status quo.
They are never completely satisfied with their own performance
and continually question themselves
They will take calculated risks
They snap out of setbacks without being personally shattered and
quickly regroup their forces and their ideas
They are enthusiastic about the task and convey their enthusiasm
to others.
They are decisive in the sense that they are able to quickly sum
up situations, define alternative courses of action, determine
the preferred course, and convey to their subordinates what needs
to be done.
They continually monitor their own, and their subordinates'
performance so that any deviation can be corrected in good time.
Advice:
``Promises: if asked when you can deliver something ask for time
to think. Build in a margin of safety. Name a date. Then deliver
it earlier than you promised.''
Clear Thinking:
* Hardworking
Industry overcomes intelligence they say. And a person who is
hardworking and a steady performer will always rank higher than a
perso* Personality
* Vocal/articlulate/communicative
* Innovative
Exclaim ``this guy's an Einstein'', or She's an out and out
professional and makes sure her work is top-class
* People manager
* Trustworthy and integrity
Credit where credit is due
* Teamwork
* Set goals
* Be the person others can look up to
ARCHANA JAYAKAR
archana.hydKcareercommunity.co.in
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